Frequently Asked Questions

Everything you need to know about ordering your favorite Aakash Namkeen snacks online.

How do you ensure the freshness of the namkeen and sweets?

We take pride in our quality. All products are packed in moisture-resistant, food-grade packaging immediately after production. Each pack is marked with a 'Best Before' date to ensure you enjoy the authentic, crispy taste of Indore.

What are the shipping charges and delivery timelines?

We offer free shipping on orders above a certain value. Standard delivery usually takes 3-5 business days depending on your location. Once your order is dispatched, you will receive a tracking link via SMS and email.

Do you offer international shipping?

Currently, we ship to most pin codes across India. For bulk international inquiries, please reach out to our export department through the 'Contact Us' page.

Are your products suitable for vegetarians?

Yes, all Aakash Namkeen products are 100% vegetarian. We use high-quality vegetable oils and ingredients that comply with pure vegetarian standards.

What is your return policy for food items?

Due to the perishable nature of food products, we do not accept returns. However, if you receive a damaged or incorrect product, please contact our support team within 24 hours of delivery with photos for a replacement or refund.

Which payment methods do you accept?

We accept all major credit cards, debit cards, UPI, and net banking options through our secure payment gateway. Cash on Delivery (COD) is also available for select pin codes.